“Regional IT Team Lead (Director Level)” - Permanent role based in Singapore for a top tier Investment Bank.

The role will require the individual to:

·         Work as a Regional Lead in APAC Payments & Cross Products IT operational support and IT services delivery to partner closely with APAC business stakeholders and IT CtB managers for all IT matters including areas of production support management, incident/problem management, application improvement and release control management, audit and health check, BCP and BCM management etc.

·         Work with Global Incident Process Manager & Tool set stream to review process and guidelines periodically, devise and rollout changes/new processes to achieve continuation of process excellence and improvement.

·         Manage the end to end global initiatives within the APAC region including requirement analysis, defining new on-boarding project scopes, developing the communication plan, team meetings, reporting, track the issues etc.

·         Work with Payments & Cross Products IT APAC Regional Head and WMIT APAC RtB Head to:

• Coordinate stakeholders communication sessions, manage the major outage communications and drive major initiatives or new application initiative production readiness
• Facilitate the APAC client meetings, performance reporting and quarterly IT services review
• Provide transparency to the business by developing communications to Programme Stakeholders, Steering Committees, and Executive Committees

·         Build network with other IT stream management for successful delivery of the application support activities such as mainframe zOS support team, GTIS Unix team, MQ support team and upstream/downstream applications support teams.

·         Work closely with other Regional Leads as well as L1 Utility Group to ensure standard processes are followed and maintained globally.

·         Manage production readiness criteria for any new application on-boarding and major application release or new project implementation.

·         Participate in vendor management and Service Level reviews.

·         Develop and adhere to Service Level Agreements.

·         Build up a good technical knowledge across different platform environments such Mainframe, UNIX and DB2, Oracle, Sybase etc.

Requirements:

The ideal candidate will have the following requisites:

·         A relevant degree in IT

·         Minimum 7 years of experience managing a production support team within a large financial institution

·         Excellent leadership skills

·         Self-motivated, capable of driving results and able to work under pressure

·         Good experience supporting business users as well as senior stakeholders

·         Global management experience

·         Some experience in project management, service improvements and devising new processes

·         Demonstrated technical knowledge across different platforms such Mainframe, Unix, DB2, Oracle, Sybase etc

·         Excellent verbal and written communication skills in English

·         Experience with the consulting industry will be an advantage

·         Knowledge/Certification in ITIL is desirable

·         Knowledge of SWIFT messaging is desirable

As per my client needs, this role is open for the candidates who are currently based in Singapore.

This is a remarkable opportunity with superior challenges & career growth.

If this interests you, Please send your CV to srinivas.reddy@adecco-asia.com to initiate the process.

We regret that only shortlisted candidates will be contacted.